This policy explains how Zesta Technologies (“Zesta”, “we”, “us”) processes personal data when you visit zestatechnologies.com, contact us, or use the mobile and web apps we publish (“Apps”), including apps released under their own brand names. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Lithuanian law.
1. Who is responsible
The data controller is Zesta Technologies, Lithuania. For any privacy question or request, email [email protected]. Company details are published on our Company Information page.
2. Data we collect
When you use our Apps
- Account data: your email address and, if you choose to provide it, your name. If you sign in with Apple or Google, we receive the details that provider shares with us.
- Content you create in an App, so that the App can work and sync your data.
- Subscription status: whether you have an active premium subscription. Payments are processed by Apple or Google. We never receive your card or bank details.
- Technical and diagnostic data: app version, device type, operating system, crash reports and basic usage events, used to keep the App working and improve it.
When you visit the website or contact us
- The details you send us: name, email address, company and your message.
- Technical data processed by our hosting provider to deliver the site securely, such as IP address, browser type and requested pages.
Our website and Apps do not show advertising and do not track you across other companies’ apps or websites. The website does not use advertising or tracking cookies.
3. Why we use it
- To provide the Apps and your subscription (contract, Art. 6(1)(b) GDPR).
- To keep our services secure, fix problems and improve them (legitimate interests, Art. 6(1)(f) GDPR).
- To answer your messages and support requests (contract or legitimate interests).
- To meet legal obligations, such as accounting rules (Art. 6(1)(c) GDPR).
We do not sell personal data and do not use it for advertising.
4. Who we share it with
We use trusted service providers that process data on our behalf, under data processing agreements: cloud hosting and database providers, crash reporting and analytics tools, email delivery providers, and subscription management services. Apple and Google process payments and subscriptions under their own privacy policies. We may also disclose data where required by law.
5. International transfers
Some providers may process data outside the European Economic Area. Such transfers are protected by an adequacy decision (such as the EU–US Data Privacy Framework) or by Standard Contractual Clauses approved by the European Commission.
6. How long we keep it
We keep account data for as long as your account exists. When you delete your account, we delete or anonymise your personal data within 30 days, except where we must keep it longer by law. Backups are overwritten in the normal course of operations. Support and contact messages are deleted within 24 months of our last exchange.
7. Deleting your account
You can delete your account in the App’s settings, or follow the steps on our Delete account page. Deleting an account does not cancel a subscription purchased through Apple or Google; please cancel it in your store settings.
8. Children
Our Apps are not directed at children under 16, and we do not knowingly collect their personal data. If you believe a child has given us personal data, contact us and we will delete it.
9. Your rights
You have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. Email [email protected] to make a request. You can also lodge a complaint with a supervisory authority; in Lithuania this is the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija).
10. Security
We use appropriate technical and organisational measures to protect personal data, including encryption in transit, access control and data minimisation.
11. Changes
We may update this policy from time to time. The current version is always available on this page, with its date of last update. If changes are significant, we will let you know in the App or by email.